Be treated with respect, consideration, compassion and dignity, in a safe and clean environment regardless of your age, gender, race, origin, religion, sexual orientation or disabilities.

Be addressed by your proper name and to be informed about the names of the doctors, nurses and other healthcare team members involved in your care.

Full protection of your privacy, dignity and confidentiality in care discussions, examinations, and treatments.

A clear and understandable explanation by your doctor about your diagnosis, as well as the benefits and risks of each treatment, expected outcome and change in medical condition.

Be protected from physical abuse and neglect.

Receive information from the hospital regarding the expected cost of treatment and payment policies.

Request for a copy of your medical records as per protocol.